We send all order using door-to-door courier delivery. We offer free delivery and returns on all orders.  

We ship from our warehouse in Johannesburg:

  • all major centers will be delivered within 2-3 working days
  • 3 working days to outer lying areas
  • 5 working days to remote areas.

We deliver across South Africa during standard working hours Monday to Friday, not on Weekends and Public Holidays. If no one is present to accept your order after the third attempt of delivery, your product will be returned back to the shipping agents office and it will be your responsibility to collect them or pay for a delivery. We cannot be held liable for an incorrect shipping address entered upon checkout. Please note that FITCHLY is not responsible for any potential delay after your item has been shipped as delivery times vary depending on your package origin and destination. 

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